SHIPPING & RETURNS
SHIPPING POLICY
UK MAINLAND
- FREE Royal Mail Tracked 24 on all UK Mainland Orders over £150.
- UPGRADE to Guaranteed Next Day at checkout rate.
EUROPE | ROI
- FREE INTERNATIONAL TRACKED AND SIGNED FOR on orders over £300
***Applicable only to countries listed below
Albania, Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Lithuania, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey & Vatican City.
REST OF THE WORLD
- INTERNATIONAL TRACKED AND SIGNED FOR AT SHIPPING RATE.
RETURN & EXCHANGE POLICY
We hope that you’ll love your Rise refined items… however in the event that you are unhappy with your purchase, we offer a 14-day returns/exchange policy. Have an item to return/exchange? To initiate a return or exchange, please fill our returns form found on the contact page. Please include a # before your order number. Please ensure you have the email address that you used to complete your order. This will make it easy for you to exchange sizes or create return labels, making the process much simpler.
Full price & sales* items can be returned for a full refund less shipping within 14 days of receipt of the product.
Returns/exchanges must be received in their original, unworn condition, with all packaging, tags and labels attached. Rise refined reserves the right to refuse returns that do not comply with company standards and will return the garments at the customer's own expense.
We recommend using a prepaid, traceable method to ensure safe delivery. Rise Refined takes no responsibility for missing parcels without proof of delivery.
If you have any further questions regarding our returns or if you’ve received a faulty/wrong item, please get in touch with us, we are more than happy to assist you.